Care Coordination Case Manager

FedPoint is seeking a Care Coordination Case Manager to join the FLTCIP Care Coordination team, delivering non-clinical support and coordination of care for long-term care insurance claimants. The role involves educating claimants and representatives on program requirements, managing a caseload, and ensuring accurate and timely communication with insured individuals and service providers. This position requires strong customer service skills and the ability to navigate insurance plans and benefits while maintaining compliance and fraud management principles.