OpenText
The Senior Technical Support Specialist at OpenText serves as the primary technical contact for clients, troubleshooting complex issues related to the IT Operations Management Suite and its integrations. This role requires leveraging strong technical expertise in operating systems, databases, and networking to resolve challenges while maintaining exceptional client service and empathy. The specialist collaborates with cross-functional teams to document defects, contribute to knowledge bases, and mentor team members to ensure client success and satisfaction.
OpenText helps organizations securely manage and connect data across the enterprise, transforming data into trusted, AI-ready information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OpenText.
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