Senior US Mortgage Support Analyst

Ocrolus Inc.(1 month ago)

Noida, Uttar Pradesh, IndiaOnsiteFull TimeSenior$96,806 - $131,527 (estimated)Support

About this role

The Senior US Mortgage Support Analyst will join Ocrolus’s support team to help lenders by providing domain expertise in US mortgage processes. The role is based in Noida and works onsite during fixed night shift hours, interfacing with customers and internal teams. The ideal candidate has deep mortgage domain experience and familiarity with tools and data used to evaluate loan documents and borrower information.

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Required Skills

Communication
SQL
Excel
Word
Mortgage Knowledge
Financial Statements
Time Management
Analytical Thinking
Customer Support
Ticketing Systems

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About Ocrolus Inc.

ocrolus.com

Ocrolus is an AI-powered workflow and analytics platform that automates financial document analysis for lenders. It extracts and normalizes data from bank statements, paystubs, tax forms and other documents with high accuracy, enabling faster underwriting, servicing, and fraud detection. The platform integrates via APIs into lender workflows and provides analytics and industry-specific intelligence to reduce manual review, improve decisioning speed, and maintain compliance for banks, fintechs, and other credit providers.