Senior User Researcher

CoinTracker

3 months ago

4.0 on Glassdoor

Remote

Full Time

Senior

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About this role

A Senior User Researcher at CoinTracker drives strategic research initiatives that influence company direction, partnering with product teams to support high-stakes decisions. This role involves building a research operations foundation, including a research repository and templates to enhance research velocity, while synthesizing insights across customer touchpoints. The Senior User Researcher will also be responsible for educating non-researchers and maintaining quality standards, ensuring that actionable insights are effectively translated for various audiences.

Skills

About CoinTracker

www.cointracker.com

CoinTracker is a leading cryptocurrency portfolio tracking and portfolio management platform designed to help users manage their digital assets with ease. It simplifies the process of tracking investments, calculating taxes, and understanding market performance across various cryptocurrencies. With a user-friendly interface and integration with multiple exchanges, CoinTracker empowers both casual investors and more serious traders by providing comprehensive reporting, tax calculations, and portfolio insights. Its mission is to streamline the cryptocurrency management process, making it accessible for everyone.

Recent company news

Funds Society

CoinTracker Launches Its Crypto Tax Suite Alongside Coinbase

Nov 5, 2025

Business Wire

CoinTracker Launches Crypto Broker Tax Compliance Suite, Empowering Brokers and Exchanges to Tackle New Reporting Requirements While Elevating User Trust

Oct 29, 2025