Senior UX Designer - Customer Experience & Education
Unlock Technologies, Inc.
About this role
The Senior UX Designer, Customer Experience & Education at Unlock shapes the design vision for customer-facing digital products to support the company’s mission of expanding access to home equity. The role focuses on improving clarity, trust, and conversion across web and mobile touchpoints while partnering cross-functionally across Product, Growth, Engineering, Analytics, and Marketing. This position operates in a fast-paced, mission-driven fintech environment and contributes to broader UX standards and strategy.
Skills
Qualifications
About Unlock Technologies, Inc.
unlock.comUnlock is a home-finance company that offers Home Equity Agreements (HEAs) to help homeowners turn home equity into cash without taking on monthly payments. Customers receive a lump-sum payout in exchange for a share of future changes in their home's value, giving flexible access to funds for things like debt consolidation, renovations, or other needs. Positioned as an alternative to traditional mortgages or HELOCs, Unlock emphasizes preserving monthly cash flow and financial flexibility. Applications and funding are handled digitally to streamline the process for homeowners.
Recent company news
Unlock Technologies and Saluda Grade Close Their Largest Home Equity Agreement Securitization to Date
Nov 19, 2025
Institutional investors warming up to home equity agreements
Oct 6, 2023
Proptech startup Unlock helps troubled borrowers pull cash from their home equity
Nov 2, 2021
Landmark Urban Institute Study Confirms the Role of Shared Equity Products in Expanding Home Equity Access and Consumer Choice
4 days ago
That Didn't Take Long! First Seven-Figure Domain Sale of the New Year Revealed
Jan 12, 2022
About Unlock Technologies, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Unlock Technologies, Inc..
Salary
$128k – $135k
per year