Senior UX Designer - Customer Experience & Education

Unlock Technologies, Inc.(1 month ago)

HybridFull TimeSenior$127,500 - $135,000Customer Experience & Education

About this role

The Senior UX Designer, Customer Experience & Education at Unlock shapes the design vision for customer-facing digital products to support the company’s mission of expanding access to home equity. The role focuses on improving clarity, trust, and conversion across web and mobile touchpoints while partnering cross-functionally across Product, Growth, Engineering, Analytics, and Marketing. This position operates in a fast-paced, mission-driven fintech environment and contributes to broader UX standards and strategy.

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Required Skills

UX Design
Interaction Design
User Flows
Journey Mapping
Wireframing
Prototyping
Experimentation
A/B Testing
Research
Data Analysis

+7 more

Qualifications

Bachelor's Degree in UX, HCI, Interaction Design, or Related Field

About Unlock Technologies, Inc.

unlock.com

Unlock is a home-finance company that offers Home Equity Agreements (HEAs) to help homeowners turn home equity into cash without taking on monthly payments. Customers receive a lump-sum payout in exchange for a share of future changes in their home's value, giving flexible access to funds for things like debt consolidation, renovations, or other needs. Positioned as an alternative to traditional mortgages or HELOCs, Unlock emphasizes preserving monthly cash flow and financial flexibility. Applications and funding are handled digitally to streamline the process for homeowners.