Senior UX Designer - Origination & Servicing
Unlock Technologies, Inc.(1 month ago)
About this role
Senior UX Designer focused on Origination & Servicing to create intuitive, scalable, and compliant user experiences for Unlock’s complex lending and servicing workflows. The role centers on simplifying multi-step, rule-driven processes and enabling both customers and internal teams to navigate eligibility, underwriting, document collection, and servicing flows. The designer will partner across Product, Engineering, Compliance, Servicing, and Capital Markets to ensure solutions are auditable, accessible, and aligned with financial regulations.
Required Skills
- Interaction Design
- Service Design
- Workflow Mapping
- UX Research
- Information Architecture
- Prototyping
- Wireframing
- Journey Mapping
- Usability Testing
- Accessibility
+7 more
Qualifications
- Bachelor's Degree in HCI, Interaction Design, Information Architecture, or Related Field
About Unlock Technologies, Inc.
unlock.comUnlock is a home-finance company that offers Home Equity Agreements (HEAs) to help homeowners turn home equity into cash without taking on monthly payments. Customers receive a lump-sum payout in exchange for a share of future changes in their home's value, giving flexible access to funds for things like debt consolidation, renovations, or other needs. Positioned as an alternative to traditional mortgages or HELOCs, Unlock emphasizes preserving monthly cash flow and financial flexibility. Applications and funding are handled digitally to streamline the process for homeowners.