About this role
A Senior UX Researcher at Zoom drives and scales research across the Workplace ecosystem to inform product and design decisions and improve the overall customer experience across multiple products and devices. The role focuses on establishing research standards and frameworks and shaping cohesive, user-centered solutions across the Zoom platform. It supports cross-functional alignment on research insights to enhance the product experience at scale.
Required Skills
- Qualitative Research
- Quantitative Research
- Mixed Methods
- Qualtrics
- Tableau
- UserTesting
- Usability
- Accessibility
- Visual Design
- Mentoring
+3 more
Qualifications
- BS or Equivalent Experience
About Zoom
zoom.usModernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
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