Senior Workforce Planning Analyst

Lightspeed Commerce(1 month ago)

HybridFull TimeSenior$117,260 - $157,414 (estimated)Operations

About this role

A Senior Workforce Planning Analyst at Lightspeed develops precise workforce forecasts and capacity plans to balance customer needs with operational efficiency. The role translates data and modeling into strategic recommendations that influence hiring, scheduling, and resource allocation while collaborating with leadership and operations. The analyst ensures optimal staffing to deliver excellent service, manage costs, and drive continuous improvement through data-driven decision-making.

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Required Skills

Forecasting
Modeling
Data Analysis
Reporting
Workforce Planning
Stakeholder Management
WFM Tools
Excel
Data Visualization
Communication

+5 more

About Lightspeed Commerce

lightspeedhq.com

Lightspeed is a cloud-native POS and payments platform that helps retailers, restaurants and other hospitality businesses run omnichannel commerce by combining point-of-sale software, e‑commerce, inventory and customer management, payments processing, analytics and integrated hardware. Founded in Montreal, it serves merchants globally with an ecosystem of developer APIs, an app marketplace, payments and financing services to support single- and multi‑location operations. Small and medium businesses choose Lightspeed for its unified platform that simplifies operations, inventory and reporting while enabling seamless in‑store and online selling.