Senior Workforce Planning Analyst

Lightspeed Commerce(1 month ago)

HybridFull TimeSenior$118,007 - $158,310 (estimated)Operations

About this role

The Senior Workforce Planning Analyst develops precise workforce forecasts and capacity plans to balance customer demand with operational efficiency. The role translates data insights into strategic recommendations that influence hiring, scheduling, and resource allocation. It partners with leadership and operations to maintain optimal staffing levels, control costs, and drive continuous improvement through data-driven decision-making.

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Required Skills

Forecasting
Capacity Planning
Workforce Modeling
Scenario Modeling
Data Analysis
Shrinkage Analysis
Scheduling
WFM Systems
Excel
Data Visualization

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About Lightspeed Commerce

lightspeedhq.com

Lightspeed is a cloud-native POS and payments platform that helps retailers, restaurants and other hospitality businesses run omnichannel commerce by combining point-of-sale software, e‑commerce, inventory and customer management, payments processing, analytics and integrated hardware. Founded in Montreal, it serves merchants globally with an ecosystem of developer APIs, an app marketplace, payments and financing services to support single- and multi‑location operations. Small and medium businesses choose Lightspeed for its unified platform that simplifies operations, inventory and reporting while enabling seamless in‑store and online selling.