Senior Workforce Planning Analyst

Lightspeed Commerce(1 month ago)

HybridFull TimeSenior$123,496 - $165,923 (estimated)Workforce Planning

About this role

A Senior Workforce Planning Analyst at Lightspeed drives business outcomes by developing precise workforce forecasts and capacity plans that align staffing with customer demand and operational efficiency. The role synthesizes data into strategic recommendations to inform staffing and resource decisions. It collaborates with leadership and operational teams to maintain optimal staffing levels, control costs, and support continuous improvement through data-driven insights.

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Required Skills

Forecasting
Capacity Planning
Data Analysis
Modeling
Reporting
Stakeholder Management
Presentation
WFM Systems
Excel
Google Sheets

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About Lightspeed Commerce

lightspeedhq.com

Lightspeed is a cloud-native POS and payments platform that helps retailers, restaurants and other hospitality businesses run omnichannel commerce by combining point-of-sale software, e‑commerce, inventory and customer management, payments processing, analytics and integrated hardware. Founded in Montreal, it serves merchants globally with an ecosystem of developer APIs, an app marketplace, payments and financing services to support single- and multi‑location operations. Small and medium businesses choose Lightspeed for its unified platform that simplifies operations, inventory and reporting while enabling seamless in‑store and online selling.