sequoia-connect
The Zendesk Administrator role involves configuring, managing, and optimizing Zendesk settings and integrations to align with client objectives and workflows. The position requires developing custom views, triggers, automations, and macros while overseeing upgrades and ensuring minimal disruptions. The role also includes training team members, creating technical documentation, and designing reports and dashboards to monitor customer support metrics and KPIs.
Sequoia Connect is an IT talent and advisory firm that helps companies discover global tech talent and accelerate digital transformation. Founded in 2017, its technologist-to-technologist team delivers IT headhunting, advisory services, and tailored technology solutions to drive business growth. With a focused team (11–50 employees), Sequoia emphasizes collaboration, hands-on expertise, and measurable results. The firm positions itself as a partner that aligns people and IT strategy to support clients’ digital initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for sequoia-connect.
sequoia-connect didn’t post a salary, so this is our estimate from similar listings.
5% above the average for this role