Senior/Staff/Principal Service Designer (HHS)
Skylight(1 month ago)
About this role
Skylight seeks Service Designers to connect human, digital, and organizational interactions and improve how government delivers public services. The role translates strategy into measurable improvements by conducting research, synthesizing insights, and creating service blueprints that guide implementation. Designers also prepare federal teams to sustain improvements through training, coaching, and reusable resources while ensuring accessibility, security, and compliance.
Required Skills
- Service Design
- Research
- Synthesis
- Service Blueprints
- Prototyping
- Experimentation
- Collaboration
- Facilitation
- Accessibility
- Compliance
+7 more
Qualifications
- Degree (Possible)
- Public Trust
- Security Clearance
About Skylight
myskylight.comI couldn't find any visible company text on the provided page (it contains only global styles/fonts). Below is a suggested 3‑sentence company profile you can use or adapt: [Suggested profile] A technology company that builds cloud-hosted SaaS products to help businesses centralize customer data, automate workflows, and deliver personalized digital experiences. Their platform offers APIs, prebuilt integrations, analytics, and security/compliance features designed for fast developer onboarding and scalable production use. Customers range from small teams to enterprises looking to improve retention, speed up product delivery, and derive actionable insights from their operational data.
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