Serv ice Desk Coordinator II
LinkedIn(6 days ago)
About this role
This role supports IT operations by resolving incidents, managing support requests, and troubleshooting technology issues across various systems. It involves customer interaction and logistical coordination within a cybersecurity-focused environment, emphasizing service delivery and technical support.
Required Skills
- IT Support
- Incident Management
- Troubleshooting
- Customer Service
- SCCM
- ITIL
- Support Documentation
- Network Support
- Voice Support
- Non-voice Support
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