Service Account Manager F-H
NTT DATA,(1 month ago)
About this role
The SDIS Service Account Manager at NTT DATA is responsible for ensuring the successful delivery and commercial health of Software-defined Infrastructure Services for assigned client contracts. The role serves as the primary client-facing contact, aligning service offerings with customer business needs while overseeing contract performance and profitability. The position operates across complex, multi-site engagements and collaborates with cross-functional teams to maintain high levels of client satisfaction and service continuity.
Required Skills
- Client Communication
- Service Delivery
- SLA Management
- Account Management
- Contract Management
- Risk Mitigation
- Reporting
- Financial Management
- Project Management
- Upselling
+2 more
Qualifications
- Bachelor's Degree in Information Technology or Business
- ITIL Certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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