Service Delivery Manager (F/H)
Thales(2 months ago)
About this role
A Service Delivery Manager at Thales based in Meudon oversees support and maintenance contracts for identity and biometric solutions, serving as the primary client contact to ensure contractual compliance and customer satisfaction. The role sits at Thales' corporate campus and involves coordinating across technical teams, partners, and stakeholders for critical security and identity systems.
Required Skills
- Service Delivery
- Contract Management
- Incident Management
- Problem Management
- Change Management
- SLA Management
- Client Relations
- Account Management
- Vendor Management
- Financial Tracking
+5 more
Qualifications
- Engineering Degree in Computer Science
- Security Clearance (Defense)
About Thales
thalesgroup.comFrom Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks
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