Total Industries
The Service Advisor is a key member of the service operations team, ensuring the customer experience is at the forefront of all processes. This role involves managing time effectively, resolving customer issues with urgency, and establishing positive relationships with vendors, technicians, and internal departments. The advisor will handle customer inquiries, create repair quotes, dispatch technicians, and ensure accurate billing and work order completion.
Total Industries is a full-production CNC machine shop based in Imperial, CA, offering services ranging from CNC machining, laser cutting, waterjet cutting, press brake forming, welding, and roll forming to 3D/2D CAD design and prototyping. They also provide industrial coatings, dustless sandblasting, laser shaft alignment, and ultrasonic thickness testing. All products are made in the USA, and the company serves as a one-stop shop for manufacturing and fabrication needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Total Industries.
Total Industries didn’t post a salary, so this is our estimate from similar listings.