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Service Advocate - Work From Home at CVS Health - ApplyBlast

Service Advocate - Work From Home

CVS Health

4 months ago

3.2 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

A Health Advocate at CVS Health supports the Medicare population by making telephonic calls to encourage screenings, manage medication refills, and improve overall health outcomes. The role involves interacting with members and providers to overcome barriers to care, delivering empathetic education, and documenting conversations accurately in health records.

Responsibilities

Make inbound and outbound calls to Medicare members
Educate members on healthcare benefits and screenings
Assist with medication refills and healthcare service access
Document patient interactions in health records
Overcome barriers to member health outcomes

Skills

Qualifications

High School Diploma or G.E.D.Certified Nursing AssistantMedical Assistant

About CVS Health

cvshealth.com

Headquarters

Woonsocket, Rhode Island, United States

Company Size

10001+ employees

Founded

1963

View Profile

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.