Service & Aftersales Manager

The Service & Aftersales Manager at Infinite Machine is responsible for overseeing warranty, service, and repair operations for the company's electric vehicle lineup. This hands-on role requires developing deep technical knowledge of vehicles while managing service processes, tracking and resolving customer issues, and collaborating with cross-functional teams, including Engineering and Quality. The manager will also build and maintain relationships with repair shops, create documentation for service procedures, and optimize key service metrics as the company scales.