VodafoneZiggo
The Service Centre Incident Lead owns real‑time operational management of enterprise customer incidents, service‑assurance workflows, and Tier 2 recovery activities. They act as the central control point during high‑impact incidents, coordinating response, prioritisation, and customer communication to maintain service continuity and confidence.
Headquarters
Utrecht, Utrecht, Netherlands
Company Size
5001-10000 employees
Founded
2017
VodafoneZiggo is a Dutch telecommunications company formed by the merger of Vodafone Netherlands and Ziggo. It operates consumer and business brands including Vodafone, Ziggo, and hollandsnieuwe, offering mobile, internet, and entertainment services. The company is a joint venture between Vodafone Group and Liberty Global.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for VodafoneZiggo.
VodafoneZiggo didn’t post a salary, so this is our estimate from similar listings.
40% below the average for this role
Major Incident Manager (MIM)
National Australia Bank
Incident and Problem Management Analyst
BlackLine
FICC Major Incident Manager
Fiserv
IT Command Centre | Driving Major Incident Resolution, Operational Resilience & Enterprise Stability- AVP
State Street
Incident Manager
Fortna
Incident Management Specialist
Envision Employment Solutions