About this role
A Service Advisor at CarMax serves as the primary customer-facing representative in the store's service department, supporting a positive and transparent experience for customers during vehicle service and repair visits. The role contributes to customer satisfaction and upholds CarMax's retail service standards within a fast-paced automotive retail environment.
Required Skills
- Customer Service
- Communication
- Telephone Etiquette
- Active Listening
- Computer Skills
- Spreadsheets
- Cash Handling
- Recordkeeping
- Multitasking
- Empathy
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
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