Executive, Contact Centre
Chevening Awards(1 year ago)
About this role
A Customer Service Representative at Prudential acts as a primary telephone contact for agents and policyholders, supporting the company’s mission to protect customers’ futures. The role emphasizes delivering high-quality service, contributing to team performance against KPIs, and participating in provided training in Malaysia and/or Singapore.
Required Skills
- Customer Service
- Telephone Support
- Communication
- Mandarin
- Active Listening
- Empathy
- Diction
- Teamwork
- Process Improvement
Qualifications
- Diploma in Any Field
- Degree in Any Field
About Chevening Awards
chevening.orgSince 1983, Chevening has brought over 60,000 exceptional professionals from around the world to study in the UK through scholarships and fellowships funded by the UK Government. This unique opportunity has helped to elevate careers, transform communities, shift and deepen perspectives, and build intercontinental bridges.
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