Service Consultant
CarMax(26 days ago)
About this role
A Service Representative at CarMax serves as the primary liaison between customers and the service team, managing communications before, during, and after vehicle service and repairs. The role focuses on delivering exceptional customer experiences at the store level while supporting service operations like creating repair orders and handling payments. This position operates under general supervision within a retail automotive service environment.
Required Skills
- Customer Service
- Phone Etiquette
- Active Listening
- Communication
- Data Entry
- Computer Literacy
- Cash Handling
- Scheduling
- Time Management
- Problem Solving
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
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