Service Advisor - Goose Island

Lucid Motors(1 month ago)

Chicago, ILOnsiteFull TimeMedior$52,000 - $70,000Service

About this role

The Service Advisor at Lucid serves as the primary customer-facing contact in the service department, ensuring an exceptional client experience throughout the maintenance and repair process. The role involves coordinating vehicle intake, documenting concerns, managing communications between customers and technicians, and ensuring work meets Lucid quality standards before vehicle return. The advisor also handles administrative tasks such as invoicing, payments, warranty follow-ups, and loaner logistics.

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Required Skills

Customer Service
Client Communication
Vehicle Inspection
Check-In
Damage Documentation
Loaner Coordination
Ride Coordination
CSI Maintenance
Work Orders
Warranty Resolution

+10 more

Qualifications

AA in Automotive Technology
BS in Business Management
Valid Driver's License
CPR Training (Post Hire)

About Lucid Motors

lucidmotors.com

Lucid Motors (Lucid Group, Inc.) is an American electric vehicle company that designs and manufactures luxury, technology-forward EVs focused on sustainable mobility and a reimagined driving experience. Founded in 2007 and headquartered in Newark, California, Lucid’s flagship Lucid Air emphasizes long range, high efficiency, premium interiors, and advanced powertrain and battery engineering; the company sells and leases vehicles directly and provides customer support and service. Lucid positions itself in the premium EV market by combining in-house hardware and software innovation with global sales and service expansion.