Service Advisor - Goose Island

Lucid Motors

3 months ago

3.3 on Glassdoor

Chicago, IL

Onsite

Full Time

Medior

0 applicants

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About this role

The Service Advisor at Lucid serves as the primary customer-facing contact in the service department, ensuring an exceptional client experience throughout the maintenance and repair process. The role involves coordinating vehicle intake, documenting concerns, managing communications between customers and technicians, and ensuring work meets Lucid quality standards before vehicle return. The advisor also handles administrative tasks such as invoicing, payments, warranty follow-ups, and loaner logistics.

Skills

Qualifications

AA in Automotive TechnologyBS in Business ManagementValid Driver's LicenseCPR Training (Post Hire)

About Lucid Motors

lucidmotors.com

Lucid Motors (Lucid Group, Inc.) is an American electric vehicle company that designs and manufactures luxury, technology-forward EVs focused on sustainable mobility and a reimagined driving experience. Founded in 2007 and headquartered in Newark, California, Lucid’s flagship Lucid Air emphasizes long range, high efficiency, premium interiors, and advanced powertrain and battery engineering; the company sells and leases vehicles directly and provides customer support and service. Lucid positions itself in the premium EV market by combining in-house hardware and software innovation with global sales and service expansion.