Service Consultant/Customer Advisor
CarMax
About this role
A Customer Service Associate at CarMax provides exceptional customer service by acting as a liaison between customers and technicians, handling vehicle repair communications, and managing billing and payments. The role involves interacting with customers in person and over the phone, coordinating repair workflows, and maintaining accurate records.
Skills
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
Recent company news
MarketBeatTD Asset Management Inc Grows Holdings in CarMax, Inc. $KMX
9 hours ago
Cleveland.comCar company to pay big after servicemembers said cars were taken wrongly
5 days ago
AL.comNation’s largest used car retailer just agreed to pay military families nearly half a million dollars
2 days ago
MarketWatchCarMax Inc. stock outperforms competitors despite losses on the day
1 day ago
The National Law ReviewCarMax Investigation Initiated: Kahn Swick & Foti, LLC Investigates the Officers and Directors of CarMax, Inc. - KMX
2 days ago
About CarMax
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for CarMax.
Salary
$30k – $40k
per year