Service Coordinator (Remote)
Intelligent Technical Solutions
About this role
The Service Coordinator is responsible for managing client communications, organizing support tickets, and coordinating onsite support resources through the ticketing system. They ensure timely resolution of support issues while maintaining high customer satisfaction.
Skills
About Intelligent Technical Solutions
itsasap.comIndustry
Technology
Intelligent Technical Solutions (ITS) is a managed IT services provider offering IT support, cybersecurity, and compliance services in San Francisco, Las Vegas, Detroit and beyond. They deliver proactive managed IT, help desk, cloud and network management, and security solutions to reduce downtime and help organizations meet regulatory requirements. ITS emphasizes rapid response, continuous monitoring, and expert guidance to simplify IT management for businesses. Their services target organizations seeking outsourced IT operations, stronger security posture, and compliance support.
Recent company news
EIN NewsIntelligent Technical Solutions Formally Announces Deepika Bhatia as President
1 day ago
PR NewswireIntelligent Technical Solutions Partners with Black Breach
May 22, 2025
Channel FuturesTower Arch Capital Buys Intelligent Technical Solutions as First Step Into MSP Market
Jul 19, 2022
PR NewswireIntelligent Technical Solutions Partners with Afineol IT Consulting
Nov 5, 2024
PR NewswireIntelligent Technical Solutions Partners with Digital Seattle
Mar 21, 2024
About Intelligent Technical Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Intelligent Technical Solutions.
Salary
$48k
per year