Service Coordinator

A Service Coordinator at Internetworks acts as the central hub for client communications, triaging urgent requests and directing technician dispatch in a fast-paced IT service environment. The role involves managing high-volume phone calls and emails, ensuring accurate ticket status updates, and coordinating onsite visits while maintaining strong client relationships. Success in this position relies on strong organizational skills, decisiveness, and the ability to thrive amidst constant interruptions and competing priorities.