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Service Customer Care Rep at Crown Equipment - ApplyBlast

Service Customer Care Rep

Crown Equipment

7 days ago

3.9 on Glassdoor

Stow, Ohio, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Service Customer Care Rep at Crown Equipment Corporation handles incoming calls from customers and service technicians, dispatches technicians, and processes parts and service billing. This role involves creating daily work orders, maintaining records, and assisting other departments as needed. The position requires strong communication, organizational, and computer skills, with a preference for experience in Microsoft Office and leadership abilities.

Responsibilities

Process incoming calls from customers and service technicians
Dispatch technicians and create daily work orders
Process parts and service billing and enter technician payroll hours

Skills

About Crown Equipment

crown.com

Headquarters

New Bremen, Ohio, United States

Company Size

10001+ employees

Founded

1945

View Profile

Crown Equipment Corporation is a global leader in manufacturing materials handling equipment, including forklifts and automated guided vehicles. The company provides innovative solutions and technologies designed to enhance efficiency and safety in warehouse and logistics operations. With a commitment to quality and customer service, Crown operates extensive distribution and service networks worldwide. Known for its cutting-edge engineering and focus on sustainability, Crown aims to empower its customers through advanced equipment and solutions.