Service Delivery Coordinator

Pearce Services(3 days ago)

Frederick, MarylandOnsiteFull TimeMedior$23,000 - $28,000Customer Service/Operations

About this role

The Service Delivery Coordinator at Pearce acts as a liaison between customers, internal teams, and business partners, ensuring post-sale excellence and customer satisfaction. The role involves managing customer onboarding, service coordination, work order setup, operational oversight, and supporting customer success initiatives.

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Required Skills

Customer Service
Project Management
CRM
ERP
Communication
Coordination
Operational Oversight
MS Office
Team Management
Customer Success

About Pearce Services

pearce-services.com

Pearce is a commercial infrastructure services firm specializing in engineering, construction, repair and maintenance for telecom, energy, data centers and other mission‑critical facilities. They provide end‑to‑end solutions—from engineering design and installations to ongoing maintenance—focused on reliability, uptime and regulatory compliance. Pearce serves enterprise and utility clients with experienced project management and field teams to minimize downtime and lifecycle cost. Their offerings emphasize technical expertise and responsive service for critical infrastructure operations.

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