Service Delivery Coordinator
Optus, Inc
About this role
The Service Delivery Coordinator at Optus is responsible for providing exceptional customer service, managing service tickets, coordinating with subcontractors, and supporting internal teams in a fast-paced environment. This role involves communication across multiple channels, problem-solving, and participating in an on-call rotation.
Skills
About Optus, Inc
optusinc.comOptus, Inc. is a vendor‑neutral technology solutions and cloud advisory firm that helps organizations simplify IT, boost productivity, and scale their operations — "IT Made Simple." The company provides cloud advisory, technology consulting, implementation support and partner programs to accelerate digital transformation while removing vendor bias. Founded in 1991 and operating as a boutique consultancy, Optus positions itself as a long‑term partner focused on practical, measurable outcomes and customer lifetime value.
About Optus, Inc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Optus, Inc.
Salary
$73k – $98k
per year