Service Delivery Director

The Service Delivery Director leads the Service Delivery unit within Operations, overseeing customer delivery from contract signature to handover and standardizing the roll-out of monitoring, metering, and connectivity systems. This role serves as the single point of contact for the Product team and Solution Architects, ensuring seamless execution, compliance, and continuous improvement in delivery quality, speed, and cost. The position requires strong leadership, project and commercial discipline, and a focus on standard processes.