Service Delivery Help Desk Analyst
Harbor(10 days ago)
About this role
Harbor is hiring a Help Desk Support Analyst to provide technical assistance and support to end users in a remote, global environment. The role involves troubleshooting, installing hardware and software, and maintaining documentation to ensure efficient IT support.
Required Skills
- Help Desk
- Troubleshooting
- Windows
- Hardware
- Support
- Remote Support
- ITIL
- Documentation
- Customer Service
- Virtualization
About Harbor
harbor.orgHarbor is a leading mental health provider serving Northwest Ohio that delivers comprehensive behavioral health and substance use disorder care. It offers outpatient therapy and psychiatry, vocational and primary care services, prescription management, and crisis support, with day/evening appointments and an Access Center to help new patients get started. Harbor accepts Medicaid, Medicare, most private insurances and private pay, operates multiple local locations, and provides patient resources including referrals, prescription refill assistance, and emergency guidance.
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