Service Delivery Manager- Bilingual
Philip Morris International
About this role
The Service Delivery Manager at Concentrix is responsible for driving client satisfaction and operational excellence across customer engineering and support functions. Acting as the primary liaison between clients and internal teams, the SDM ensures seamless service delivery while fostering a collaborative and innovative culture. This role requires both client-facing and operationally strategic skills to meet business objectives and improve processes.
Skills
Qualifications
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
Recent company news
Simply Wall StPhilip Morris Donation Highlights Community Ties And Long Term Investor Story
4 hours ago
MarketBeatVictory Capital Management Inc. Sells 219,123 Shares of Philip Morris International Inc. $PM
8 hours ago
Yahoo FinancePhilip Morris International Inc. (PM): A Bull Case Theory
4 days ago
PR NewswireHunterSeven Foundation Receives $100,000 Donation from Philip Morris International U.S. to Expand Early Exposure Screening for Post‑9/11 Veterans
8 hours ago
Bloomberg.comFormula 1 Is Enticing Kids to Try Nicotine, Health Groups Say
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About Philip Morris International
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Philip Morris International.
Salary
$113k – $149k
per year