Service Delivery Manager (Projects)

New Era Technology(21 days ago)

HybridFull TimeManager$143,154 - $186,413 (estimated)Service Delivery

About this role

New Era Technology is hiring an experienced Service Delivery Manager (Projects) to lead its APAC projects function within an IT systems integrator/managed services environment. The position oversees end-to-end project delivery and acts as a key point of contact for stakeholders while driving client satisfaction and team collaboration. The role is based in Australia with flexibility around Newcastle (NSW) or Brisbane (QLD), and includes occasional interstate travel.

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Required Skills

Service Delivery
Project Delivery
People Management
Stakeholder Management
Resource Planning
Risk Management
Escalation Management
Project Reporting
Process Standardization
Performance Reviews

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About New Era Technology

neweratech.com

New Era Technology is an IT engineering and services firm that delivers mission-focused technology solutions for federal, defense, intelligence, and commercial clients. They specialize in systems integration, cloud modernization, cybersecurity, enterprise infrastructure, and managed services, along with program management and lifecycle sustainment for mission‑critical systems. New Era combines cleared technical staff and security-focused operations to provide end-to-end engineering, deployment, and support that keep complex, regulated IT environments resilient and compliant.