nttdata
The Service Delivery Manager Support Services ensures the successful delivery of SDIS support services across a portfolio of complex client accounts, acting as the primary point of contact for client inquiries and escalations. This role involves collaborating with cross-functional teams to meet client expectations, manage service level agreements, and drive contract profitability. The position also requires anticipating contract renewals, identifying up-selling opportunities, and maintaining accurate reporting on service performance and financial aspects.
Headquarters
Toyosu Toyosusentabiru, Tokio, Japan
Company Size
10001+ employees
Founded
1967
NTT DATA is a global IT services and consulting firm that helps clients transform through consulting, industry solutions, business process services, IT modernization, and managed services. It delivers sector-specific offerings across industries such as automotive, banking and financial services, healthcare, life sciences, manufacturing, utilities, retail, and the public sector. Services span digital transformation, cloud and infrastructure, data and AI, application development, and outsourcing to support end-to-end modernization and operations. Headquartered in Tokyo and part of the NTT Group, NTT DATA combines global scale with local industry expertise to serve large enterprises and governments worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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nttdata didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role