Service Delivery Manager
Boomi
About this role
The Service Delivery Manager for Managed Cloud Services at Boomi is the operational and strategic liaison responsible for ensuring reliable, secure delivery of the Boomi managed cloud integration platform. The role focuses on maintaining SLA compliance, driving continuous service improvement, and acting as the primary escalation and review contact for customers. The position supports enterprise clients and collaborates closely with technical teams and account stakeholders to align services with customer needs.
Skills
Qualifications
About Boomi
boomi.comBoomi is a software company that provides a cloud-based integration platform as a service (iPaaS) for connecting applications, data, and systems across hybrid IT environments. Its platform also includes API management, data integration, workflow automation, and B2B/EDI capabilities.
Recent company news
Via TTBoomi Activates Data for the Enterprise
3 days ago
PR NewswireDXC and Boomi Forge Strategic Partnership to Fast-Track Modernization and Adoption of Agentic AI
Aug 19, 2025
Business WireGreencross Pet Wellness Company Boosts Personalisation and IT Efficiency With Boomi
Nov 13, 2025
SiliconANGLEBoomi's acquisition of Rivery bears promising fruits
Jun 23, 2025
The New StackBoomi Delivers Agentstudio for AI Agent Development
May 22, 2025
About Boomi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$119k – $161k
per year