Service Delivery Manager
Boomi (1 month ago)
About this role
Join our team as a Service Delivery Manager (SDM) for Managed Cloud Services, where you will be the key operational and strategic liaison for our customers. You will ensure the efficient, reliable, and secure delivery of the managed cloud Boomi integration platform, guaranteeing SLA compliance and driving continuous service improvement.
Required Skills
- Service Delivery
- Cloud Services
- SLA Compliance
- Customer Liaison
Qualifications
- Bachelor's Degree in Computer Science
- Certification in the Boomi Platform
- ITIL Certification
About Boomi
boomi.comNew Relic is a SaaS observability platform that helps engineering and ops teams monitor, analyze, and troubleshoot applications, infrastructure, and user experiences in real time. It offers application performance monitoring (APM), infrastructure and synthetic monitoring, distributed tracing, logs, real user monitoring, dashboards and alerting, plus a powerful query language (NRQL) for custom analytics. New Relic One centralizes telemetry from agents, OpenTelemetry, and many integrations to correlate metrics, traces, and logs and surface anomalies and root causes. Organizations use it to accelerate incident response, optimize performance, and gain end-to-end visibility across cloud-native and legacy environments.
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