Service Delivery Manager
Apex Group Ltd(1 month ago)
About this role
Service Delivery Manager at Apex Group responsible for ensuring high-quality IT service delivery and stable day-to-day IT operations for assigned customer accounts. The role acts as the primary liaison between clients, internal teams and vendors to uphold service levels, compliance, and customer satisfaction while reporting service performance to senior leadership.
Required Skills
- Service Delivery
- Incident Management
- Service Desk
- Operations Management
- Change Management
- Problem Management
- Vendor Management
- Compliance
- SLA Management
- ITIL
+3 more
Qualifications
- 3rd Level Degree in IT
- PM Certification (Desirable)
- ITIL v3 Certification
About Apex Group Ltd
apexgroup.comWe are your single source financial solution provider. Our services include - corporate services, fund services, ESG, digital corporate banking & Man-co service
View more jobs at Apex Group Ltd →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Apex Group Ltd
Similar Jobs
Cross Technology Managed Services Engineer (L2)
NTT DATA,(1 month ago)
Service Delivery Associate
The Economist Group(4 months ago)
Service Delivery Manager
Finastra(1 month ago)
MS Engineer L2
NTT DATA,(1 month ago)
Service Delivery Manager (Applications)
Xcellink Pte Ltd(1 year ago)
MS Senior Engineer - Backup
NTT DATA,(1 month ago)