Service Delivery Manager
Kapsch TrafficCom AG
About this role
The Service Delivery Manager is responsible for end-to-end management and successful delivery of Operations and Maintenance services for North American Back Office, ITS, and Tolling customers. Acting as the single point of contact for assigned accounts, the role ensures contractual compliance, drives continuous improvement, and coordinates cross-functional stakeholders to meet business objectives. The position supports customer satisfaction and operational performance across service delivery lifecycles.
Skills
About Kapsch TrafficCom AG
kapsch.netEntdecken Sie mit Kapsch TrafficCom innovative Mobilitätslösungen für ein nachhaltiges Verkehrsmanagement und effiziente Mauteinhebung weltweit.
Recent company news
TradingViewKapsch TrafficCom AG: Preliminary business figures for the first three quarters of the financial year significantly short of expectations and revision of the outlook for the financial year 2025/26.
1 month ago
Business WireKapsch TrafficCom Announces Change in Its Leadership Structure for the Latin America Region
Apr 3, 2025
Media OutReach NewswireKapsch TrafficCom wins major tunnel management project in Middle East
May 14, 2025
Stock TitanToll roads meet safety tech: Kapsch leader joins key US board
4 days ago
Macau BusinessKapsch TrafficCom reports GNSS viability for large-scale tolling
Nov 28, 2024
About Kapsch TrafficCom AG
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Kapsch TrafficCom AG.
Salary
$101k – $132k
per year