Finastra
The Service Delivery Manager ensures successful service delivery to clients, maintaining high satisfaction levels and driving operational excellence across assigned accounts. This role involves managing service performance, client relationships, and continuous improvement initiatives to meet contractual obligations and business objectives. The position serves as the primary point of contact for incidents and escalations, overseeing end-to-end service delivery and compliance with SLAs and KPIs.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
2017
Finastra is one of the largest fintech companies in the world, offering the broadest portfolio of solutions for financial institutions of all sizes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Finastra.
Teciem, backed by the Apax Funds, launched following acquisition of Finastra
1 month ago