oraclecloudinfrastructure
The Service Delivery Manager leads and manages testing delivery for a large-scale organization, serving as the primary contact for escalations, client feedback, and delivery governance. This role oversees multiple testing programs and workstreams to ensure quality, timeliness, and alignment with contractual commitments. The position requires monitoring KPIs, SLAs, and service health to drive continuous improvement and client satisfaction.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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