Insentra
The Service Delivery Manager owns the client experience across a defined portfolio of accounts, driving service performance and ensuring exceptional outcomes for partners and their customers. This role involves leading governance conversations, managing SLA performance, and handling escalations to maintain high service standards. The position requires strong communication skills and a proactive approach to continuous service improvement.
Insentra delivers professional and managed IT services globally, exclusively through IT partners and vendors for their clients. - United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Insentra.