Service Delivery Manager/Project Manager

The Service Delivery Manager/Project Manager leads Blackstone's mobilisation and managed services delivery for a client entity, serving as the primary accountable interface for service performance, team coordination, and governance. This role manages Blackstone's obligations while coordinating with the client's internal Project Manager and stakeholders to ensure seamless service transition and ongoing operational excellence. The position requires strong leadership in managing multidisciplinary teams, ITSM processes, and continuous service improvement within a client-facing capacity.