Service Delivery Operations Manager
Lexmark(1 month ago)
About this role
The Operations Manager at Lexmark (part of Xerox) leads the service delivery operations function, overseeing teams that support managed print services and client contracts. The role acts as a strategic and operational leader to drive efficiency, operational excellence, and strong client relationships across global, multi-disciplinary teams.
Required Skills
- Service Delivery
- Operations Management
- SLA Compliance
- Client Satisfaction
- Resource Allocation
- Project Management
- Budgeting
- Reporting
- Data Integrity
- Process Improvement
+11 more
Qualifications
- BA/BS/BBA
- MBA
- PMP
- CMM
- ITIL
- ITSM
- Six Sigma
- Lean
- TQM
About Lexmark
lexmark.comLexmark, now part of Xerox, creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value.
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