Service Delivery Technician

Esri(11 days ago)

Redlands, CAOnsiteFull TimeMedior$38,000 - $62,000Information Technology

About this role

Desktop/Service Desk support role based at Esri’s Redlands headquarters focused on service delivery operations and providing customer-focused technical assistance. The position is aimed at developing knowledge of desktop and service desk technologies while supporting deployments, documentation, and end-user computing environments.

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Required Skills

Service Desk
Helpdesk Support
End-User Support
Customer Service
Troubleshooting
Desktop Support
Hardware Repair
Documentation
Active Directory
Exchange

+4 more

Qualifications

High School Diploma or Equivalent
Bachelor's Degree (Preferred)
A+ Certification (Preferred)

About Esri

esri.com

Esri (Environmental Systems Research Institute) is the leading provider of GIS software and spatial analytics, delivering the ArcGIS platform for mapping, visualization, and advanced geospatial analysis. Its offerings span desktop (ArcGIS Pro), cloud and enterprise deployments (ArcGIS Online, ArcGIS Enterprise), developer APIs/SDKs, and mobile and industry-specific applications for government, utilities, transportation, natural resources, and business. Esri also provides geospatial data, location services, training, and professional services, and supports a global ecosystem of partners and developers around its "The Science of Where" vision. Founded in 1969 and headquartered in Redlands, California, it serves customers worldwide.