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© All Rights Reserved. ApplyBlast.com
AMERICAN SYSTEMS
The Service Desk Agent I serves as the initial point of contact for end users, providing tier I support for IT services, custom applications, and corporate systems. This role involves troubleshooting hardware and software issues, managing IT equipment, and ensuring secure connectivity for users. The position requires strong customer service skills and the ability to resolve technical problems efficiently.
Headquarters
Mclean, Virginia, United States
Company Size
1001-5000 employees
Founded
1975
American Systems is an engineering and IT services firm that delivers mission‑critical solutions for defense, intelligence, federal, and commercial customers. They provide systems engineering and integration, software development, cybersecurity, cloud and IT modernization, analytics, test & evaluation, and program/acquisition support across the full lifecycle. The company focuses on modernizing and securing critical systems and operations to enable mission success and long‑term sustainment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AMERICAN SYSTEMS.
22% below the average for this role