Service Desk Agent (Temporary - 12 Months)
Hydro Ottawa(2 months ago)
About this role
The Service Desk Agent at Hydro Ottawa is an administrative role supporting the processing of service connections, upgrades and removals. The position interfaces with internal teams, contractors and customers to maintain accurate records and support service provisioning through corporate systems.
Required Skills
- Work Orders
- ERP
- Customer Service
- Appointment Scheduling
- GIS
- Mapping
- Data Entry
- Reconciliation
- Communication
- Record Keeping
Qualifications
- Secondary School Diploma
- Post-Secondary Coursework
About Hydro Ottawa
hydroottawa.comHydro Ottawa delivers electricity to more than 335,000 homes and businesses in Ottawa and Casselman. For 100 years, Hydro Ottawa has reliably supplied its customers with power, building and investing in the local electric grid.
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