NETRIO
The Service Desk Analyst 2 serves as the primary point of contact for client technical service requests, ensuring high accuracy and customer satisfaction through effective troubleshooting and communication. This role involves managing tickets across various channels, escalating issues when necessary, and maintaining detailed documentation to support ongoing client needs. The position requires a blend of technical networking knowledge and strong customer service skills to thrive in a fast-paced MSP environment.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2010
Looking for a Managed Services Provider? Netrio supports a variety of technology assets and services for small to medium sized organizations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NETRIO.
5% below the average for this role