Adena Health System
The Service Desk Analyst III provides proficient, professional, and skilled support to implement effective technology and information best practices, ensuring proper computer operation for caregivers to accomplish business tasks. This role involves actively resolving escalated help requests within established SLAs, utilizing diagnostic and help request tracking tools, and providing in-person, hands-on assistance when needed. The position requires strong customer service focus, experience with Microsoft Office Suite and Windows, and knowledge of ITIL practices.
Adena Health has been providing comprehensive healthcare to your friends, family and neighbors in south central and southern Ohio for over 120 years.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Adena Health System.
Adena Health System didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role