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© All Rights Reserved. ApplyBlast.com
Wipro
The Service Desk Analyst L2 serves as the first point of contact for end-users seeking technical assistance, handling incoming requests and troubleshooting basic IT issues. This role involves logging, categorizing, and prioritizing incidents in the ITSM tool while providing first-level support for hardware, software, and network problems. The analyst ensures smooth day-to-day IT operations by maintaining knowledge base articles and adhering to IT policies and service-level agreements.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.