NCR Voyix
This role provides first-line technical support to internal and external customers, resolving incidents and service requests at the point of contact. The position involves logging, categorizing, and prioritizing issues in an ITSM tool while maintaining clear communication throughout the ticket lifecycle. It requires troubleshooting standard issues, escalating complex incidents, and contributing to knowledge base documentation to ensure service level adherence.
Company Size
10001+ employees
NCR Voyix is a platform-powered leader in unified commerce for retail and restaurants, serving innovators around the globe. The company offers a unified commerce platform encompassing POS, payments, self-checkout, operations, loyalty, and marketing solutions. Its purpose-built hardware and comprehensive services support mission-critical retail and restaurant environments across quick service, grocery, convenience, specialty, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NCR Voyix.
NCR Voyix didn’t post a salary, so this is our estimate from similar listings.